How do I order?

  • Click on “Shop” in the navigation bar above to place your order.

  • If you aren’t able to select a date that you’d like, do reach out to us and we’ll see if we can add your order in!

  • We also accept walk-in purchases in-store at Banelé Bakery (#02-44 Chancery Court, 36H Dunearn Road, Singapore 309433), subject to availability. To ensure that you won’t be disappointed, you’re highly encouraged to pre-order online or drop us a WhatsApp message at +65 8860 1131 to check on availability.

How do I pay?

  • We currently accept payments via PayNow or credit card.

  • Cash is not accepted.

Do you offer delivery or self-collection?

  • Yes! Delivery is charged at an additional $10 per location and delivery timing will usually be between 9 am - 5 pm.

  • Self-collection of pre-orders is available at Banelé Bakery, #02-44 Chancery Court, 36H Dunearn Road, Singapore 309433 from 10am to 6pm, Wednesdays to Sundays.

Do I have to pre-order or can I just walk in to purchase?

  • We now accept walk-in purchases in-store at Banelé Bakery (#02-44 Chancery Court, 36H Dunearn Road, Singapore 309433), subject to availability. To ensure that you won’t be disappointed, you’re highly encouraged to pre-order online or drop us a WhatsApp message at +65 8860 1131 to check on availability.

  • We open from Tuesdays to Sundays, 10am to 6pm except public holidays.

  • Pre-orders for the next day close at noon the previous day.

Are you halal-certified?

  • We are not halal-certified, but all ingredients used in our banelé batter and original banelés are halal-certified.

  • We also do not utilise any pork, alcohol or non-halal ingredients in our store.

  • For large orders of our classic banelés (above 1000pcs), we’re able to produce halal-certified ones at a halal-certified factory. If you are interested in this option, please contact us for more information.

How do I get the signature crusty top?

  • Please refer to the respective heating instructions that may be found on the box and here.

If I consume them on the day of receipt, do I still need to toast them?

  • YES!

  • They don’t stay crusty for very long (around 1-2h at most) due to Singapore’s humidity. As such, you’ll have to toast and cool them in order to revive the crusty top.

I’m too lazy to toast them. I just want to eat them NOW. Can I?

  • Well… technically there’s nothing stopping you… and they’re still edible un-toasted and at room temperature, but it’s really a world of difference toasted so in order to make your calories count, just follow the simple instructions!

What’s the difference between the classic (squares) and the petite bundts?

  • The same signature Banelé batter is used for both so the main difference would be the shape and size.

  • Our signature is the Classic (Original). Due to its size, there’s more textural contrast and bite to it than the petite bundts. As the dark chocolate is baked inside instead of being made into a ganache, some find the Classic (Original) less sweet as compared to the Petite Bundt (Original). If you haven’t tried them before, we’d recommend trying the Classic (Original) first!

  • For the bundts, the fillings are piped in after baking whereas for the classics, the fillings are baked in. That means we’re able to play around with the flavours and fillings more for the bundts, and the centre will be more molten when reheated as compared to the classics, but it also means they have a shorter lifespan stored at room temperature.

  • As the Petite Bundts are filled with ganache variations, some customers have reported that they’re great straight from the fridge or even at room temperature (barring the crust)! So if you’re intending to serve our Banelés un-toasted, definitely get the petite bundts. They’re also great for sharing!

I don’t have an air fryer, toaster or oven. How can I get the crusty top then?

  • Heat the room-temperature banelé (top-side down) on a non-stick pan on low to medium heat for around 5 minutes or so. Then let it cool and it’ll get crustier as it cools!

  • A microwave will not help you to achieve the crusty top.

Can I leave a personalised message for the recipient?

We offer personalised greeting cards at $1 each and you may add as many as you require to your cart before checking out.

Can I place a corporate order?

  • Sure! Please WhatsApp us at +65 8860 1131 or email us at hello@banele.sg for more details on discounts offered for corporate orders!

Do you have wedding favours or door gifts?

  • Yes! Please WhatsApp us at +65 8860 1131 or email us at hello@banele.sg for more information.

I’m interested in franchising. How do I find out more?

  • Please WhatsApp us at +65 8860 1131 or email us at hello@banele.sg to discuss :)